{"id":206,"date":"2026-11-10T15:03:20","date_gmt":"2026-11-10T14:03:20","guid":{"rendered":"https:\/\/presovshortstays.sk\/?page_id=206"},"modified":"2026-11-10T15:03:20","modified_gmt":"2026-11-10T14:03:20","slug":"vseobecne-podmienky","status":"publish","type":"page","link":"https:\/\/presovshortstays.sk\/en\/vseobecne-podmienky\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"<div class=\"wp-block-group alignfull has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-d5c295cd wp-block-group-is-layout-constrained\" style=\"background-color:#ffffff;padding-top:140px;padding-right:24px;padding-bottom:96px;padding-left:24px\">\n<h1 class=\"wp-block-heading has-text-color\" style=\"color:#1f1d1a;font-size:clamp(32px,4.5vw,52px);font-weight:500;letter-spacing:-0.02em;line-height:1.1\">General Terms and Conditions of Accommodation<\/h1>\n\n\n\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#4f4a44;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.208), 16px);line-height:1.75\">Valid from 10 November 2026. These terms govern short-term accommodation in the Plzensk\u00e1 apartment (Plzensk\u00e1 13, 080 01 Pre\u0161ov) and Z\u00e1potock\u00e9ho apartment (Z\u00e1potock\u00e9ho 13, 080 01 Pre\u0161ov).<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-color\" style=\"color:#1f1d1a;font-size:clamp(14.642px, 0.915rem + ((1vw - 3.2px) * 0.766), 22px);font-weight:600;line-height:1.3\">1. Operator<\/h2>\n\n\n\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#4f4a44;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.208), 16px);line-height:1.75\">The accommodation is operated by Ivy Way s.r.o., registered office Lomnick\u00e1 6756\/14, 080 05 Pre\u0161ov, Company ID (I\u010cO): 51857260, Tax ID (DI\u010c): 2120811121, VAT ID: SK2120811121, registered in the Commercial Register of the Slovak Republic.<\/p>\n\n\n\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#4f4a44;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.208), 16px);line-height:1.75\">Contact: phone 0905 338 213, email plzenska@presovshortstays.sk and zapotockeho@presovshortstays.sk.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-color\" style=\"color:#1f1d1a;font-size:clamp(14.642px, 0.915rem + ((1vw - 3.2px) * 0.766), 22px);font-weight:600;line-height:1.3\">2. Booking<\/h2>\n\n\n\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#4f4a44;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.208), 16px);line-height:1.75\">Bookings can be made by phone, email or through the booking system on the website. A booking is binding once confirmed by the operator. The confirmation states the dates of stay, number of guests and the total price.<\/p>\n\n\n\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#4f4a44;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.208), 16px);line-height:1.75\">The maximum capacity of each apartment is 3 guests. Only persons listed in the booking may stay.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-color\" style=\"color:#1f1d1a;font-size:clamp(14.642px, 0.915rem + ((1vw - 3.2px) * 0.766), 22px);font-weight:600;line-height:1.3\">3. Price and payment<\/h2>\n\n\n\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#4f4a44;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.208), 16px);line-height:1.75\">The price of accommodation is shown when booking. A one-off cleaning fee of \u20ac25 and the local accommodation tax of \u20ac2.50 per person per night under the City of Pre\u0161ov regulation are added to the price of the stay.<\/p>\n\n\n\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#4f4a44;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.208), 16px);line-height:1.75\">The full price of the stay is paid in advance. We can issue an invoice on request.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-color\" style=\"color:#1f1d1a;font-size:clamp(14.642px, 0.915rem + ((1vw - 3.2px) * 0.766), 22px);font-weight:600;line-height:1.3\">4. Cancellation policy<\/h2>\n\n\n\n<ul style=\"color:#4f4a44;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.208), 16px);line-height:1.75\" class=\"wp-block-list has-text-color\">\n<li>Cancellation 7 or more days before arrival: free of charge.<\/li>\n\n\n\n<li>Cancellation 3 to 6 days before arrival: cancellation fee of 50% of the price of the stay.<\/li>\n\n\n\n<li>Cancellation less than 3 days before arrival or no-show: cancellation fee of 100% of the price of the stay.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading has-text-color\" style=\"color:#1f1d1a;font-size:clamp(14.642px, 0.915rem + ((1vw - 3.2px) * 0.766), 22px);font-weight:600;line-height:1.3\">5. Arrival and departure<\/h2>\n\n\n\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#4f4a44;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.208), 16px);line-height:1.75\"><strong>Plzensk\u00e1 apartment:<\/strong> self check-in. We'll send arrival instructions before your stay. Check-in from 15:00.<\/p>\n\n\n\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#4f4a44;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.208), 16px);line-height:1.75\"><strong>Z\u00e1potock\u00e9ho apartment:<\/strong> keys are handed over in person. Check-in 15:00 \u2013 17:59 free of charge, 18:00 \u2013 19:59 \u20ac10, 20:00 \u2013 21:59 \u20ac20, after 22:00 \u20ac30. Please let us know your approximate arrival time in advance.<\/p>\n\n\n\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#4f4a44;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.208), 16px);line-height:1.75\">Check-out is by 10:00 in both apartments. Late check-out only by arrangement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-color\" style=\"color:#1f1d1a;font-size:clamp(14.642px, 0.915rem + ((1vw - 3.2px) * 0.766), 22px);font-weight:600;line-height:1.3\">6. House rules<\/h2>\n\n\n\n<ul style=\"color:#4f4a44;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.208), 16px);line-height:1.75\" class=\"wp-block-list has-text-color\">\n<li>Quiet hours are from 22:00 to 6:00. Please be considerate of the neighbours.<\/li>\n\n\n\n<li>Parties and events are not allowed in the apartments.<\/li>\n\n\n\n<li>Smoking is not allowed in the apartments.<\/li>\n\n\n\n<li>Pets are not allowed.<\/li>\n\n\n\n<li>When leaving, please switch off appliances, close the windows and lock the apartment.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading has-text-color\" style=\"color:#1f1d1a;font-size:clamp(14.642px, 0.915rem + ((1vw - 3.2px) * 0.766), 22px);font-weight:600;line-height:1.3\">7. Parking<\/h2>\n\n\n\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#4f4a44;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.208), 16px);line-height:1.75\">Parking is available at both houses. On weekdays it costs \u20ac4 \/ day under city rules; at weekends and on public holidays it is free.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-color\" style=\"color:#1f1d1a;font-size:clamp(14.642px, 0.915rem + ((1vw - 3.2px) * 0.766), 22px);font-weight:600;line-height:1.3\">8. Liability for damage<\/h2>\n\n\n\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#4f4a44;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.208), 16px);line-height:1.75\">Guests are liable for any damage they cause to the apartment's furnishings during their stay. Any damage must be reported to the operator without undue delay. The operator is not liable for guests' belongings left in the apartment.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-color\" style=\"color:#1f1d1a;font-size:clamp(14.642px, 0.915rem + ((1vw - 3.2px) * 0.766), 22px);font-weight:600;line-height:1.3\">9. Complaints<\/h2>\n\n\n\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#4f4a44;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.208), 16px);line-height:1.75\">Please raise any complaint about your accommodation during your stay by phone or email so we can resolve it on the spot. If you are not satisfied with how your complaint was handled, you can contact the Slovak Trade Inspection or use alternative dispute resolution.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-color\" style=\"color:#1f1d1a;font-size:clamp(14.642px, 0.915rem + ((1vw - 3.2px) * 0.766), 22px);font-weight:600;line-height:1.3\">10. Personal data protection<\/h2>\n\n\n\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#4f4a44;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.208), 16px);line-height:1.75\">We process guests' personal data for the purpose of accommodation and to meet legal obligations (guest register, accommodation tax). Details can be found in our privacy policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-color\" style=\"color:#1f1d1a;font-size:clamp(14.642px, 0.915rem + ((1vw - 3.2px) * 0.766), 22px);font-weight:600;line-height:1.3\">11. Final provisions<\/h2>\n\n\n\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#4f4a44;font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.208), 16px);line-height:1.75\">By booking, the guest confirms that they have read and agree to these terms. The operator reserves the right to change the terms. The terms valid at the time of booking apply to the stay.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>V\u0161eobecn\u00e9 obchodn\u00e9 podmienky ubytovania Platn\u00e9 od 10. novembra 2026. Tieto podmienky upravuj\u00fa kr\u00e1tkodob\u00e9 ubytovanie v apartm\u00e1noch Plzensk\u00e1 apartment (Plzensk\u00e1 13, 080 01 Pre\u0161ov) a Z\u00e1potock\u00e9ho apartment (Z\u00e1potock\u00e9ho 13, 080 01 Pre\u0161ov). 1. Prev\u00e1dzkovate\u013e Prev\u00e1dzkovate\u013eom ubytovania je spolo\u010dnos\u0165 Ivy Way s.r.o., so s\u00eddlom Lomnick\u00e1 6756\/14, 080 05 Pre\u0161ov, I\u010cO: 51857260, DI\u010c: 2120811121, I\u010c DPH: SK2120811121, zap\u00edsan\u00e1 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"no-title","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-206","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/presovshortstays.sk\/en\/wp-json\/wp\/v2\/pages\/206","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/presovshortstays.sk\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/presovshortstays.sk\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/presovshortstays.sk\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/presovshortstays.sk\/en\/wp-json\/wp\/v2\/comments?post=206"}],"version-history":[{"count":2,"href":"https:\/\/presovshortstays.sk\/en\/wp-json\/wp\/v2\/pages\/206\/revisions"}],"predecessor-version":[{"id":215,"href":"https:\/\/presovshortstays.sk\/en\/wp-json\/wp\/v2\/pages\/206\/revisions\/215"}],"wp:attachment":[{"href":"https:\/\/presovshortstays.sk\/en\/wp-json\/wp\/v2\/media?parent=206"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}