General Terms and Conditions of Accommodation
Valid from 10 November 2026. These terms govern short-term accommodation in the Plzenská apartment (Plzenská 13, 080 01 Prešov) and Zápotockého apartment (Zápotockého 13, 080 01 Prešov).
1. Operator
The accommodation is operated by Ivy Way s.r.o., registered office Lomnická 6756/14, 080 05 Prešov, Company ID (IČO): 51857260, Tax ID (DIČ): 2120811121, VAT ID: SK2120811121, registered in the Commercial Register of the Slovak Republic.
Contact: phone 0905 338 213, email plzenska@presovshortstays.sk and zapotockeho@presovshortstays.sk.
2. Booking
Bookings can be made by phone, email or through the booking system on the website. A booking is binding once confirmed by the operator. The confirmation states the dates of stay, number of guests and the total price.
The maximum capacity of each apartment is 3 guests. Only persons listed in the booking may stay.
3. Price and payment
The price of accommodation is shown when booking. A one-off cleaning fee of €25 and the local accommodation tax of €2.50 per person per night under the City of Prešov regulation are added to the price of the stay.
The full price of the stay is paid in advance. We can issue an invoice on request.
4. Cancellation policy
- Cancellation 7 or more days before arrival: free of charge.
- Cancellation 3 to 6 days before arrival: cancellation fee of 50% of the price of the stay.
- Cancellation less than 3 days before arrival or no-show: cancellation fee of 100% of the price of the stay.
5. Arrival and departure
Plzenská apartment: self check-in. We'll send arrival instructions before your stay. Check-in from 15:00.
Zápotockého apartment: keys are handed over in person. Check-in 15:00 – 17:59 free of charge, 18:00 – 19:59 €10, 20:00 – 21:59 €20, after 22:00 €30. Please let us know your approximate arrival time in advance.
Check-out is by 10:00 in both apartments. Late check-out only by arrangement.
6. House rules
- Quiet hours are from 22:00 to 6:00. Please be considerate of the neighbours.
- Parties and events are not allowed in the apartments.
- Smoking is not allowed in the apartments.
- Pets are not allowed.
- When leaving, please switch off appliances, close the windows and lock the apartment.
7. Parking
Parking is available at both houses. On weekdays it costs €4 / day under city rules; at weekends and on public holidays it is free.
8. Liability for damage
Guests are liable for any damage they cause to the apartment's furnishings during their stay. Any damage must be reported to the operator without undue delay. The operator is not liable for guests' belongings left in the apartment.
9. Complaints
Please raise any complaint about your accommodation during your stay by phone or email so we can resolve it on the spot. If you are not satisfied with how your complaint was handled, you can contact the Slovak Trade Inspection or use alternative dispute resolution.
10. Personal data protection
We process guests' personal data for the purpose of accommodation and to meet legal obligations (guest register, accommodation tax). Details can be found in our privacy policy.
11. Final provisions
By booking, the guest confirms that they have read and agree to these terms. The operator reserves the right to change the terms. The terms valid at the time of booking apply to the stay.